Account Management Problems = New Dyes

From the UO Herald, it would seem that they want to give us some gifts in light of the account management problems and everything else that has happened.

In earnest appreciation for your continuous support through the last few weeks we would like to offer a gift of compassion to all our players. Below is a sneak peak of what’s to come.

By the end of next week when you log in you will receive one of four new special dyes that we have made for this occasion. You will only receive one dye per account per shard (trial accounts are excluded). These dyes function the same as Tokuno Dyes in that they can be used to tint artifacts and special material items. They come in four different colors:

Lavender
Slate Blue
Hunter Green
Phoenix Red

Have a great weekend!

The UO Team

Compassion Gifts from Ultima Online (Click for Larger Version)

I would be more interested in the high resolution artwork.

Virtue Tapestries – In the Client Artwork Since March

People have been posting about the Virtue Tapestries on Stratics, but you may find this interesting.

The tapestries first showed up in client artwork and files back in March.

They dropped off the radar between March and September, but here are the originals:

Ultima Online - Publish 70 Virtue Banners

From what I can see on Test Center, they are unchanged in appearance. I’m more excited about the Honesty Virtue “mini-quests” as some are calling them that are coming with Publish 72 than I am about the banners, but it’s nice to have some Ultima history making its way into UO.

Did New Artwork Make its Way into Publish 72?

Update #2: Some of the new artwork was added last March (virtue tapestries) and this is the first we’ve seen of it in-game.

There are new items that were added, but this is not the same as remaking older artwork.

This is not the first phase of the new high resolution artwork update, as that covers terrain. It appears that they are experimenting with mobiles.

Update: #1: As for the animals below, the new artwork that showed up in the Classic Client was a mistake according to one of the artists.

Summary:
* They may or may not have adjusted the resolution of certain landscaping and animals in the EC.
* They definitely changed the artwork in the EC for sheared sheep.
* They have added in the normal sheep from the EC/KR client into the CC.
* I’m zooming in and out too often and am not sure what was added/changed so I am quitting for the evening.

On the left: Sheared sheep in Enhanced Client
Middle: Sheared sheep in Classic Client
On the right: Normal sheep in Classic Client

UO Sheep

This is definitely artwork from Kingdom Reborn, just to give you an idea, but it appears the scaling might have changed:

Ultima Online Publish 72 Animals

All of these screenshots were taken today. They are completely zoomed in on the Enhanced Client, so there is some pixelation. They seem clearer.

I believe the animal artwork is from Kingdom Reborn – I’ve been checking UO Guide against what I see on the screens.

As for some of the trees, I don’t think these are new or from KR, although they happen to look crisper when zoomed all the way in for some reason. This is what I’m talking about:
Ultima Online - Publish 72?

After talking to a friend and looking at some screenshots, I don’t think the trees have changed, but they seem to look crisp when zoomed all the way in.

Clean Up Britannia Program 2011

By the way, it’s snowing on the test center, while I was checking things in the Classic Client, I should fire up the EC as well. On with the post, as a brief follow-up to the UO Pub 72 details, here are some of the items I directly saw available from the Cleanup Officer:

1,000 Points – Robes
* Humans and Elves are our friends
* Gargoyles are our friends
* We are pirates
* Follower of Bane
* Queen Dawn Forever

5,000 Points
* Lily Pad (decor – housing) (see picture at the top right)
* Lily Pads (decor – housing)
* Nocturne Earrings (Night Sight)

10,000 Points
* Sherry the Mouse Statue
* Chaos Tile Deed
* Honesty Virtue Tile Deed
* Compassion ”
* Justice ”
* Valor ”
* Spirituality ”
* Honor ”
* Humility ”
* Sacrifice

15,000 Points
* Yucca (plant)
* Table Lamp
* Bamboo (plant)

20,000 Points
* Horse Barding
* Scroll of Alacrity
* Snake Skin Boots (poison resist 2%)
* Boots of the Lava Lizard (fire resist 2%)
* Boots of the Ice Wyrm (cold resist 2%)
* Boots of the Crystal Hydra (Energy Resist 2%)
* Boots of the Thrasher (physical resist 2%)

50,000 Points
* Sophisticaed Elven Tapestry
* Ornate Elven Tapestry
* Chest of Drawers
* Footed Chest of Drawers
* Dragon Head
* Nest with Eggs

75,000 Points
* Giant Toad Costume
* Zombie Costume
* Fire Pit

80,000 Points
* Beehive
* Archery Butte

More 10,000 Point Items (armor/clothing)
* Knight’s Close Helm (Replica)
* Knight’s Norse Helm (Replica)
* Knight’s Plate Helm (Replica)
* And a whole lot more armor/clothing

150,000 Points
* Etoile Bleue (Luck 150, Faster casting and recovery 1)
* Novo Bleue (same as

Plus:
* Bunch of Gargoyle Fishing items at 50,000
* Plus Bestial Armor set for Gargoyles

And finally, an item bless dead for 50,000 points. This one will cause controversy.

I have a feeling there are still items yet to be added and that the points will be moved up or down in value. Yes, some of those items are new, including some of the deco items, while others are from the 2008 cleanup. It doesn’t bother me either way. I did have a stranglehold on the archery butte supply on Lake Superior (up to 11 now), but that’s okay, hopefully it will inspire others to create archery ranges.

Pinco has graciously put up a video showing off the Mannequin and Virtue Tapestries from the Anniversary gifts:

And if anybody is curious about the Honest Virtue mini-quests, the Lost and Found boxes are already in place, as you can see in the image to the right.

UO Producer Calvin Crowner Has Left Ultima Online

Just to give you a small idea of what happened to UO during Cal’s tenure:
* Stygian Abyss expansion
* High Seas
* Around 20 or so publishes
* Revival of the EM program

I’ve actually been working on this for almost an hour, trying to decide what to say, because I’ve seen this happen so many times in the past, and I liked Cal, but here goes. According to Mesanna, UO’s Associate Producer, Calvin “Uriah” Crowner, has moved on from the UO team. The message was very lacking in details and I’m not happy with the fact that it’s not up on UOHerald.com, but maybe it will eventually be. Then again, it’s EA and they are showing a reluctance to communicate about big issues with the players these days. This is a Very Big Deal, given everything that has happened in August and given that UO is reaching a crossroads of sorts in my view and in the view of others.

Here is the message from Stratics

The UO team would like to let our players know that Calvin has moved on to another adventure in his life. He is no longer the Producer of UO, but rest assured that things are going on as they always have. For those that have been with UO for a while you know that many have come and gone over the 14 years, but UO always continues!

The UO Team!

My thoughts on Cal:
One thing I regret, is not interacting with him more than I did, because he answered my questions when he could, and would go out of his way to respond privately, even on weekends or what would normally be considered after work hours. The last personal response I received from him was the day after the account management system went live. I don’t think he got much sleep the following week based on the activity I saw and that he was reading Stratics at very odd times of the night and morning.

From several private messages I exchanged with him, he was very excited and very passionate about UO. This seemed to grow as things changed above him this year, and he made it clear that he was excited about growing UO’s playerbase rather than trying to just keep the existing players around. When the news of an artwork update, new quest system, revamped new player experience, and other things became public, it became clear why he was excited about UO this year. A lot of us who watched last year play out were getting the sinking feeling that UO was going into some kind of maintenance mode and that EA was focusing the UO team on retaining players rather than adding new or returning players. That was changing. One thing that didn’t change was the lack of public support from EA and from BioWare.

In retrospect, I was rough on him a few times with my April Fool’s producer’s letter, and more recently in privately asking him to communicate more clearly about the account management system. The things I asked for were clearly out of his hands. It was not my intention to be rough on him, publicly or privately. If it was taken that way, I deeply apologize. This became even more obvious during the account migration disaster when a few simple links on the BioWare Mythic accounts website could have gone a long ways towards alleviating a lot of the player frustration and stress, and Cal indicated an interest in spreading that information around, but it was clearly not his decsision to make. UO, and I would imagine to a lesser extent DAoC and WAR, have lost long-time players over this account management migration, and none of that was Cal’s fault.

If you told me that all of the stress from the past year got to him and he had enough, I would not only believe it, but be impressed that he was able to hold out for as long as he did. EA is known for being a meat grinder to work for, and UO has a lot of very bitter players who don’t see much of a future for it. These players were looking to take out their anger on the nearest target they could find, and all too often that was Cal.

That’s because Cal was pulling double or even triple duty – he was having to produce UO while putting out wildfires that were not of his or the UO team’s doing, and as a friend put it, dealing with a mob of players who cared only about the short term or about themselves at times, even as he and the team were working on things that would benefit them in the long run. In past years, UO had its own community relations team. In recent years, there is a very small community relations team within BioWare Mythic that ostensibly includes UO, but they seem to be more focused on the Warhammer games than UO or DAoC. That left it up to Cal and the UO devs (and artists) to add community relations to their already numerous responsibilities. I truly hope that this was Cal’s decision and that EA or BioWare was not trying to pin anything on him – EA really botched the account migration system not just for UO, but also for DAoC and WAR, and for Star Wars: The Old Republic.

I think he and the UO team were left out on their own more than they should have been, and should have received a lot more public support from EA and more importantly, BioWare. I had hoped that things would change with the Ultima Forever project, DAoC’s new website and rebranding from Mythic to BioWare, the new Warhammer game, and with BioWare becoming its own label, but sadly that was not the case. The Ultima Forever project would have been a prime opportunity to see actual public support for UO from BioWare beyond a simple banner and a paragraph of text on the Ultima Forever website. BioWare still had ample opportunity to step up and publicly support UO, as well as DAoC, and they still have yet to do so. It’s a damn shame they wouldn’t do so while Cal was producer, because he certainly deserved their public backing.

Earlier this year, it became clear that UOJournal.com would be a solo effort for a time, and I questioned whether I had the time or commitment. It was the positive things about UO that Cal and other members of the UO team said both publicly on other websites as well as privately in emails, that kept me interested in keeping the site going.

I want to say this: When you see some of the big things finally come into play for UO later this year and into next year, including the new artwork, you really need to thank Cal for some of that.

And I want to also mention this: Many of the UO developers and artists probably could have left UO for Star Wars: The Old Republic, as they have hired a lot of people over the last several years, and they chose to stay with UO.

Cal, if you read this, I hope that you have found a much less stressful place to work. If you ever get down to Texas, I’ll be happy to buy you dinner.