Still Having Account Management Problems?

Somebody asked me to post this, and I’m more than happy to oblige. Some people are still having problems with the new account management system that Ultima Online, Dark Age of Camelot, and Warhammer Online: Age of Reckoning are now under. This includes just getting logged in properly, linking accounts, activating inactive accounts, etc.

There have now been three guides put together:
* Login to Account Management
* Account Management Part 2
* Account Management Part 3

The guides have been assembled by “Bioware Linda” and whoever “Bioware Linda is, I salute you.

It really defies logic why these aren’t on the website or on the three official websites for the games, in a prominent place.

If a UO or Warhammer Online player, or even a Dark Age of Camelot player has a question that could be answered by one of these guides, are we expected to figure out that the answers might be on the Dark Age of Camelot Wiki? isn’t even an official EA website, although that is the official Dark Age of Camelot Wiki. As a UO player, do you automatically assume you should head over to the Dark Age of Camelot Wiki for the answers to your questions?

How much time is being wasted reading internet forums or calling up or chatting online with EA customer support when many answers can be found in the above guides?

Kai Schober, if you can post in this BioWare forums thread this morning surely you can get these guides up on the three official websites. All you have to do is copy and paste those links to each of the websites – you all copy-and-paste posts between the three websites anyways.

I’m not trying to be a jerk about it, but you all have people quitting in frustration, and you could save players from all three games a lot of trouble and effort.


Still Having Account Management Problems? — 1 Comment

  1. Thank you!! Not being able to get into the “edit account” is really getting on my nerves. And, my account was temporarily closed because there was a problem with my “payment method” and I couldn’t even get in to fix it. Still can’t figure it out. I have two UO accounts, and do not know how to get into them. Hopefully the answer is in your guides. Fortunately the payment problem fixed itself somehow without me, but I still can’t get into my account info.