The following is from an artist who works on Ultima Online, and I thought it might be of interest to people, given the issues that are coming up these days, and the amount of silence over the account management migration that UO has went through this month, along with its fellow games Dark Age of Camelot, Warhammer Online: Age of Reckoning. Ultima Online has experienced some particularly severe issues from this migration, compounded by people worried over housing.
Over the last 10 days or so, many of those issues have started to be cleared up, and with the game time codes being re-enabled, many more issues are starting to be cleared up as we head towards the Publish 72 announcement, which will hopefully be tomorrow.
This was posted on Stratics today, however the thread has been locked and so it will probably be missed by many people. Unfortunately the thread was full of attacks on the UO developer team, so it came as a surprise to many of us that one of those on the UO team decided to speak out. While I strongly disagree with the personal attacks on the developers and UO’s producer – this migration was not of their doing, and I know that many of them have been working extremely late to try and fix things, as have developers from the other two MMORPGs, I understand the frustration with the lack of communication between all three of the teams and their players. Some have the attitude that the developers don’t care or are not working, when that’s not the case – if they weren’t working to try and fix what issues they can, and players started quitting, they would soon be out of jobs.
It’s juvenile to assume and publicly declare that it’s all their fault or that they haven’t been trying to fix the issues that are within their responsibilities, and even outside of their responsibilities. The people who make those kinds of attacks will be in for a rude awakening once they have graduated high school or college and have joined the real world.
The lack of communication is a serious issue, but what Electronic Arts allows them to publicly say and their commitment to Ultima Online are two completely different things. In my dealings with the developers, artists, and UO’s producer, I have no doubt that all are committed to UO. It would have been easy for many to have moved on to other games, including Star Wars: The Old Republic during some of its major hiring phases, however they chose UO.
Anyways, here is the message in its entirety, and as I mentioned, it was originally posted on UO.Stratics.com.
hat I’m not any sort of EA spokesperson and I know nothing about the inner workings of this account migration, and any issues it might have and because of that I can’t comment on anything pertaining to it. So for the purposes of this post, let’s set that issue aside. Not a dodge, I’m just not speaking on things I know nothing about. Da**** Jim, I’m a doctor, not an engineer. Ok, and I’m not a doctor, either.
Also, after writing this I’d also like to say sorry for sounding preachy, it’s just something that I care a lot about, and that’s dev/player communication.
So I think it’s obvious that I second this comment. Woodsman and puni666 and others have made very insightful comments. I can’t speak for my fellow team mates, but I feel pretty sure that most of us know little about the inner working s of the account migration issues and thus really have little to say on the topic that would be of any relevance to the questions you folks have.
But I saw this post from Syrus and really felt a pull to make a comment on it, especially in light of some of the other posts I’ve seen on this and other threads about dev posting. This is actually a topic that is important to me, so despite all the warning klaxons going off in my head to just close the browser and get back to work, I continue to type. I want to share with those who are interested my perceptions of Dev/Player interaction and posting on Stratics.
You should know outright that for me I believe that Dev/ Player interaction is a privilege, not a right. Player interaction is the probably the most rewarding aspect of this job for me, I kid you not. I have met some amazing people, and have been fortunate to call many friends – even those I’ve only met once, or have never met in person at all. I wish I could put into words what the player meet ups does for me, but in short, it’s a powerful energizer.
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